New Normal

When the world gets back to normal, what will be the
New normal?


Customerocracy idea of the day...
To be close to your customer, you have to have enormous curiosity. Absorb, listen, feel, look around, ask. And micromanage the hell out of everything your customer sees. -Mickey Drexler, J. Crew


This year/last year doesn't matter.
It's this year/next year.
-Stephen Sadove, Saks Fifth Avenue